This video dives into how you can use epIQ, awards, and recognitions to optimize your reputation.
Category Archives: Training videos
3. Insite Training – Review Cultivation & Response
This video dives into how to cultivate reviews and respond to them.
2. Insite Training – Survey Modules
This video walks through the four core Insite survey modules—Unclosed Traffic, Move-In, Work Order, and Pre-Renewal—to gain a deeper understanding of the survey methodology.
1. Insite Training – Overview
This video dives into an overview of what Insite is and how it works.
Employee Spotlight: How to Get Started
SatisFacts Insite Survey clients taking advantage of our Work Order and Unclosed Tour survey modules now have a unique opportunity to spotlight their maintenance and leasing employees on ApartmentRatings and beyond! Watch to learn how to get started.
How To View & Respond To Video Reviews
Renters can now upload images & videos to their reviews on ApartmentRatings. Find out how to view images and videos in Exchange.
Events Timeline Instruction Guide
Learn more about how to manage the ApartmentRatings historical events timeline, including adding new events and editing or deleting events.