Ready, Set… Respond! [Ep. 13: Crafting Impressions: Aligning Response Strategy with Renter Expectations]

We’re back this month for episode 13 of Ready, Set…Respond with our host and Director of Client Performance, Carla Alicea, and featured guest, Sara Leduc, to discuss the importance of responding to reviews and strategies for aligning review responses with renter expectations.

Unlocking Multifamily Insights: Collective Conversations

In this episode, Lia Nichole Smith spoke with Mike Brewer about the SatisFacts Biennial Online Renter Study. They explored multifamily insights, the evolution of renter behaviors, the impact of online reviews, and the future of apartment living – unveiling the shifts in the multifamily industry and offering a glimpse into predictors of what’s coming next.