Monthly Archives: November 2024

On the final day of epIQ Week 2024, we’re looking ahead to an epIQ 2025! Discover epIQ Truth #5: The epIQ Top Rated Awards are changing. Learn about the updates to award criteria, portfolio group sizes, and the 2025 Hot Streak challenge. Find out how these changes make recognition even more meaningful and see how your team can prepare to achieve greatness in the year ahead. Let’s make 2025 truly epIQ!

On Day 4 of epIQ Week, we explore how to leverage your epIQ components to gain a competitive edge! Discover how epIQ Truth #4 can help your community stand out, even when Google star ratings look similar. With the detailed insights from the epIQ Report Card and competitor analysis, you can confidently highlight what makes your community unique—whether it’s safety, noise levels, or team excellence. Plus, see how utilizing Employee Spotlight can add a personal touch by showcasing your team’s impact on the resident experience. It’s all about using epIQ to move beyond the numbers and truly connect with renters.

On Day 3 of epIQ Week, we’re diving into why renters trust the epIQ Report Card to make confident decisions. Discover epIQ Truth #3: renters find the epIQ Report Card more insightful than other review metrics. Learn how epIQ’s detailed ratings and responsive engagement provide renters with the reliable, current information they need to choose the right community.

On Day 2 of epIQ Week, we reveal how an N/A epIQ grade can transform into an A+ in just 90 days! In this video, we outline a focused 90-day plan: starting with a resident sentiment survey to gather valuable insights, moving to targeted action plans, and then generating verified reviews through the VRP program. With data-driven strategies, customized action plans, and strict FTC compliance (no review gating or suppression), this plan provides a clear path to elevate your community’s epIQ grade—boosting resident sentiment and enhancing your online presence.

Welcome to Day 1 of epIQ Week 2024! Today, we’re focusing on how the epIQ Index levels the reputation playing field for all communities. Discover epIQ Truth #1 and see how this unique index empowers communities of all sizes to showcase their strengths on an equal footing, giving renters a fair and reliable view of every community.