Ready Set…Respond! [Ep. 8: Staying Power]

In the eighth episode of our monthly education webinar series: Ready, Set…Respond!, our host and Director of Client Performance, Carla Alicea, joined featured guest: Maria Pietroforte, a Leadership Coach, Keynote Speaker, Trainer, and Multifamily Consultant. They discussed top resident renewal drivers, expert tips for enhancing resident communication, perception of value, and sense of community to drive resident referrals and retention.