The epIQ Index Top 250 Communities Nationwide Report for April 2024 can be viewed here. Check out the communities new to the list!
Monthly Archives: April 2024
Ready, Set… Respond! [Ep. 14: Reputation Equation: The Asset Management Perspective]
Explore the value of reputation management from an asset management perspective and learn the correlation between reputation and budget outcomes.
5 Realities of Review Generation in Multifamily
Review generation is a challenge that sometimes leads companies into looking for a “quick fix.” Learn 5 misleading review generation practices and the reality about why you should avoid them.
Navigating Intersections: Renter Expectations and Artificial Intelligence
Explore how AI impacts renter expectations when it comes to perception of customer service, and find out how your residents feel about technology implementation in your communities.
Re-evaluating Review Practices: Enhancing Transparency and Trust in the Multifamily Industry
Learn the math behind the negative effects of review gating and the subsequent erosion of customer trust and satisfaction.
How Bigos Management Boosted Their Reputation with VRP
72% of renters believe the most helpful element of an online review is that it’s from a verified resident who lives/has lived at the community. See how Bigos Management utilizes the verified resident program to boost their review volume and online reputation.