Tag Archives: New Products & Features

We’re excited to introduce three powerful new tools and features designed to help your team work smarter, showcase renter satisfaction, and celebrate top performers.

LEO by SatisFacts: a powerful, all-in-one solution. Built on the principles of Listen, Engage, and Optimize, LEO empowers multifamily teams to transform how they operate, connect, and grow.

Introduce your team members and showcase your community’s exceptional level of service to potential residents, all while building employee engagement and recognition with our new Employee Spotlight tool – now live on ApartmentRatings!

Automated Action Plans, powered by EXCHANGE and the SatisFacts Education & Research Team, are an integral component of the SatisFacts Insite Survey program. Are you ready to take your resident satisfaction and retention to the next level?

Check out the 1st release of 2023 with: Invalid Resident & Prospect Emails in Exchange, City + City Rank to epIQ Report, and New Awards Icon & All Badges Linked In Awards.

Check out the 3rd release with: Verified Prospect Program, epIQ Trend Report Fixed Date Range, and Insite Survey Trend Report Customization.

Check out the 2nd release with: Review Responder Customize Auto-Approval Time Frame, Notification Center in Exchange, User Management and Log features.

Check out the latest updates for ApartmentRatings, including: Rate Onsite Team Members, New Technician & Agent Performance Tracking Reporting for Insite Surveys, and Keyword Search Tool Feature.

Check out the latest updates for ApartmentRatings, including: Events Timeline, Video Reviews, and Not Recommended Reviews.