Tag Archives: Reputation & Reviews

Learn how rental fraud in multifamily impacts retention and reputation and how to detect and prevent fraud in applications and industry-wide.

Hudson Cook Attorney, Jay Harris, and Carla Alicea addressed key questions regarding the new FTC rule on consumer reviews, offering valuable guidance on compliance, risk mitigation, and maintaining transparency in online reputation management practices.FTC

Bountiful Property Management improved their online reputation in just 30 days by partnering with SatisFacts & ApartmentRatings. Find out how to better understand your resident sentiment and boost your online reputation in just 30 days!

The SatisFacts Work Order survey stands out for its superior design and function. Developed to track strategic KPIs, our surveys help operators identify successes and opportunities with clear and objective metrics to exceed renter expectations.

Review generation is a challenge that sometimes leads companies into looking for a “quick fix.” Learn 5 misleading review generation practices and the reality about why you should avoid them.

Learn the math behind the negative effects of review gating and the subsequent erosion of customer trust and satisfaction.

72% of renters believe the most helpful element of an online review is that it’s from a verified resident who lives/has lived at the community. See how Bigos Management utilizes the verified resident program to boost their review volume and online reputation.

Learn from top-performing multifamily professionals who value SatisFacts as a tool for gathering anonymous feedback, creating more open and psychologically safe communities.

50 eye-opening results from the SatisFacts Biennial Online Renter Study that every multifamily professional needs to know.

ApartmentRatings review sentiment is on the rise. Learn how SatisFacts surveys combined with VRP improve renter review volume and sentiment.