An in-depth exploration of the top differentiators that set New England renters apart when it comes to preferences and motivations; identifying them as Conscientious Communicators.
Category Archives: Blog Articles
A Look Inside the SatisFacts Index: Work Order Survey
The SatisFacts Work Order survey stands out for its superior design and function. Developed to track strategic KPIs, our surveys help operators identify successes and opportunities with clear and objective metrics to exceed renter expectations.
5 Realities of Review Generation in Multifamily
Review generation is a challenge that sometimes leads companies into looking for a “quick fix.” Learn 5 misleading review generation practices and the reality about why you should avoid them.
Navigating Intersections: Renter Expectations and Artificial Intelligence
Explore how AI impacts renter expectations when it comes to perception of customer service, and find out how your residents feel about technology implementation in your communities.
Re-evaluating Review Practices: Enhancing Transparency and Trust in the Multifamily Industry
Learn the math behind the negative effects of review gating and the subsequent erosion of customer trust and satisfaction.
How Bigos Management Boosted Their Reputation with VRP
72% of renters believe the most helpful element of an online review is that it’s from a verified resident who lives/has lived at the community. See how Bigos Management utilizes the verified resident program to boost their review volume and online reputation.
Stepping Stones to Psychological Safety
Learn from top-performing multifamily professionals who value SatisFacts as a tool for gathering anonymous feedback, creating more open and psychologically safe communities.
50 Renter Stats Every Multifamily Professional Needs to Know
50 eye-opening results from the SatisFacts Biennial Online Renter Study that every multifamily professional needs to know.
Authenticity and Data-Driven Insights: How ApartmentRatings & SatisFacts Is Delivering on Our Mission
ApartmentRatings review sentiment is on the rise. Learn how SatisFacts surveys combined with VRP improve renter review volume and sentiment.
New Feature Announcement: Reputation Boost
Generate more reviews and improve your brand reputation with our latest review cultivation tool: Reputation Boost!