Renter Satisfaction Surveys by SatisFacts empower property management professionals with the information they need to retain happy residents.
Category Archives: Blog Articles
Re-evaluating Review Practices: Enhancing Transparency and Trust in the Multifamily Industry
Learn the math behind the negative effects of review gating and the subsequent erosion of customer trust and satisfaction.
Unleashing the Power of Innovative Marketing
Explore the importance of breaking down silos, leveraging operational data, and understanding the new renters of 2025 to effectively market beyond the obvious.
Understanding the Connection Between Emotional Intelligence and Mental Health
Learn about the relevance of emotional intelligence and its impact on mental health in various aspects of life, especially in leadership and workplace settings.
A Dumpster Dive Into The State of Recycling & Waste Management Challenges
Learn about recycling and waste management challenges in multifamily and how onsite teams and residents can contribute towards a more sustainable future for multifamily operations.
2023 Product Updates: Release 1
Check out the 1st release of 2023 with: Invalid Resident & Prospect Emails in Exchange, City + City Rank to epIQ Report, and New Awards Icon & All Badges Linked In Awards.
Five Stars, Highly Suspect
The rise of online reviews has transformed the way consumers and renters make decisions. While online reviews can be a valuable tool, it is important to be aware of the potential for deceptive review practices.
Dealing With Difficult People
Failure to effectively manage difficult people can lead to conflicts, unhappy residents, and potential legal issues. This article explores practical strategies for dealing with difficult people in the multifamily profession.
5 Realities of Review Generation in Multifamily
Review generation is a challenge that sometimes leads companies into looking for a “quick fix.” Learn 5 misleading review generation practices and the reality about why you should avoid them.
2022 Product Updates: Release 3
Check out the 3rd release with: Verified Prospect Program, epIQ Trend Report Fixed Date Range, and Insite Survey Trend Report Customization.