Check out the 2nd release with: Review Responder Customize Auto-Approval Time Frame, Notification Center in Exchange, User Management and Log features.
Category Archives: Blog Articles
2022 Product Updates: Release 1
Check out the latest updates for ApartmentRatings, including: Rate Onsite Team Members, New Technician & Agent Performance Tracking Reporting for Insite Surveys, and Keyword Search Tool Feature.
5 Ideas For Building A Comprehensive Employee Development Program
With the growing shift in employees seizing new opportunities and aligning themselves with companies that meet their needs, employee learning and development is more crucial than ever.
Apartmentalize 2022: What We Liked, Loved, and Learned
Apartmentalize 2022 education sessions brought energy, engagement, and expertise. While many facets of the industry were discussed, the main takeaways shared common themes. Find out how culture, customer experience, and brand authenticity are making a big impact in the multifamily industry.
ApartmentRatings Feature Enhancements [April 2022]
Check out the latest updates for ApartmentRatings, including: Events Timeline, Video Reviews, and Not Recommended Reviews.
The FTC Is Cracking Down: Are You Participating In Deceptive Review Practices?
The FTC has become increasingly aware of deceptive review organizations and is putting them on notice. Make sure you know what constitutes deceptive review practices and how your company and/or third party company is managing your online reputation.
SatisFacts & ApartmentRatings 2022 Awards Criteria Changes
For 2022, we are modifying the awards criteria for SatisFacts Annual and Insite Survey awards and ApartmentRatings Top Rated awards. Please read these changes carefully and review your current standing in regards to the new awards criteria.
The Art of Outreach Marketing Top Takeaways and Q & A
The Outreach Marketing Power Panel was well attended with significant engagement. 88% of the attendees rated it a 4+ with 100% of of the attendee feedback being positive. Because of this, and the many questions and comments we received on the value of this topic, we created a blog post to make sure all questions from the webinar (as well as a few additional requests for follow up from our expert panelists) were answered.
2022 epIQ Index Updates: epIQ Just Got Even More EPIC!
Review important updates to the epIQ Index Score for 2022, including: dynamic epIQ Badge, Rate the Manager Response option, review reply time change, and a new education library.
The epIQ Index: What’s in Your Score?
The epIQ Index is an authentic, transparent, and fair measure of performance. Here are 5 Reasons why your organization should look to it as the most relevant industry metric.