In the ninth episode of our monthly education webinar series: Ready, Set…Respond!, our host and Director of Client Performance, Carla Alicea, joined featured guest: Shawn Thornton, a seasoned Risk Management Professional. They discussed the statistics around the leading causes behind residential building fires and their significant impact on losses, proactive strategies for enhancing awareness and preventing fire incidents, and provided free resources to help spread fire safety awareness to residents and employees.
Author Archives: Jessica Lee
Annual/Insite Survey Marketing Flyer (Spanish)
Annual/Insite Survey Marketing Flyer (no incentive)
Authenticity and Data-Driven Insights: How ApartmentRatings & SatisFacts Is Delivering on Our Mission
ApartmentRatings review sentiment is on the rise. Learn how SatisFacts surveys combined with VRP improve renter review volume and sentiment.
epIQ Index Top 250 Communities Nationwide Monthly Report [September 2023]
The epIQ Index Top 250 Communities Nationwide Report for September 2023 can be viewed here.
Decoding the epIQ Index
Lia Nichole Smith breaks down the four epIQ components, provides key elements to focus on to stay ahead of the competition, and shares tips for marketing and celebrating epIQ scores and achievements.
Ready Set…Respond! [Ep. 8: Staying Power]
In the eighth episode of our monthly education webinar series: Ready, Set…Respond!, our host and Director of Client Performance, Carla Alicea, joined featured guest: Maria Pietroforte, a Leadership Coach, Keynote Speaker, Trainer, and Multifamily Consultant. They discussed top resident renewal drivers, expert tips for enhancing resident communication, perception of value, and sense of community to drive resident referrals and retention.
New Feature Announcement: Reputation Boost
Generate more reviews and improve your brand reputation with our latest review cultivation tool: Reputation Boost!
epIQ Index Top 250 Communities Nationwide Monthly Report [August 2023]
The epIQ Index Top 250 Communities Nationwide Report for August 2023 can be viewed here.
Ready, Set… Respond! [Ep. 7: Finding Equilibrium]
In the seventh episode of our free monthly education webinar series: Ready, Set…Respond!, our host and Director of Client Performance, Carla Alicea, joined featured guest: Jason Kae, author of “Journey to a Rainforest Team Culture: A Leadership Story About Fostering Employee Satisfaction and Engagement.” They discussed concepts from his new book about the complexities of intrapreneurship, balancing human development with profitability, and the potential impact the rainforest team culture leadership framework could have on their own leadership journey.